Returns
We do not accept returns for TCG products, sports cards, comic books, opened products, gift cards, or items with manufacturing defects. For all other products, please contact our support team to request a return within 7 days of delivery. Please note that return postage costs are the customer’s responsibility.
To be eligible for a return, items must be in the same condition as received—sealed, undamaged, and in their original packaging. A receipt or proof of purchase is also required.
To initiate a return, email us at info@geekandco.com. Do not send any items back until you receive confirmation from us.
If your return is approved, unopened items can be returned within 15 days of purchase/delivery at the buyer’s expense to the following address: Geek & Co. Cote St-Luc Shopping Center 7155 Cote Saint Luc Road Cote Saint-Luc, QC, H4V 1J2.
Refunds on Sale Items/Orders with Discount Codes:
Items purchased with a discount code or during a sale are considered final sale and are not eligible for refunds.
Refunds on Singles Orders
Singles orders are final sale and cannot be refunded or exchanged.
Refunds on Pre-Orders
Refunds for pre-orders initiated by the customer are subject to a 20% restocking fee and will be processed back to the original payment method. Please note that cancellations for pre-order items are not allowed during release week.
